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Chambers Update from April to May


Kingston has experienced a significant increase in new HIV diagnoses, making initiatives like increased primary care testing even more pertinent. Routine HIV testing can be incorporated into any blood tests for adults and young people aged 16 and above, without the need for counselling. Simply informing patients that HIV testing is included in their yearly tests is sufficient. The guidance and top tips from the Elton John AIDS Foundation is for your reference.

Furthermore, Public Health Kingston are still commissioning and paying a tariff of £10 per HIV performed in practices at least until the end of this financial year, after which commissioning is likely to be restructured

We have HIV clinicians at Kingston Hospital who are keen to provide training for primary care colleagues.  Included is a poster that could be used at practices to inform patients of routine testing in clinic.  



  • This is an on-line 2 hour tuition session for qualified and registered nurses, midwives, physician associates, and GMC doctors who wish to act as cervical screening mentors and external assessors. 

  • The training will be via MS Teams and will run from 9.30 am until 11.30 am. A link to the meeting will be sent out upon successful application

  • This session is free of charge to London-based sample takers.

  • Full details and application can be found via our web-site:


So far, and rather unusually,  we have had only 5 applicants for this session.

We would therefore very much appreciate it if you could remind any of your colleagues who may be interested in this that spaces are still available.


Subsequently the next date for this training will be Wed 3rd September.

If there isn’t a demand for this training then we reduce these sessions further to only once per year.

NHS Pensions update


An NHS Pensions update webinar is available here.

Apprenticeship Levy Transfer

The Government has announced changes to the Apprenticeship Levy Transfer. More details can be found here.  

AfterCare Wellbeing Brochure

Following ‘The Fundamentals’ National AfterCARE Wellbeing Course last year, we will now be running ‘Building on The Fundamentals’ from May 2024. More information can be found in the attached brochure.


The wellbeing course is open to all colleagues across your ICS, particularly those who have participated in the CARE Programme.


To register, colleagues are asked to email the CARE team directly on


Each session will be held over lunchtime, from 1-1:45pm, providing colleauges with time out ‘just for you’.


The course will offer colleagues a unique experience through supporting them from a personal perspective, with a focus on self-care, and wellbeing and resilience. It will give colleagues a personal understanding and the tools to support taking back control and thriving. It will also provide a mix of visual, auditory and storytelling learning methods where colleauges can sit back, relax, and enjoy the journey together.


As the CARE leads within your system, we kindly ask for your help to promote the course and to encourage participants to register. We will be sending email comms to participants within your system and will ensure you are on copy. If you require any further information or resources, please do not hesitate to ask.

Immunisation update

  • Wednesday 24th July 12pm – 2:30pm Book Here

  • Thursday 12th September 12pm – 2:30pm Book Here

  • Tuesday 17th September 12pm – 2:30pm Book Here

  • Thursday 7th November 12pm- 2:30pm Book Here


Kirsty Armstrong


Learning Outcomes:

· Your learning needs-scenarios for discussion

· The aims of immunisation and national policy/schedule - refresher

· Vaccine hesitancy

· Medico legal issues

· Administering vaccines- refresher

· Upcoming changes and use of resources

· Vaccine storage/vaccine errors/competency


For other courses please visit our website:

McMillan Cancer Support BME Project


MacMillan Cancer Support and SWL BME Forum are working collaboratively to provide a support service to people from the BME community who are affected by cancer (both patients and family members) The service offers:

  • Counselling referrals and mentoring

  • Peer support

  • Signposting

  • Wellbeing advice and guidance

  • Health promotion

  • Support groups

  • Conferences and seminars


The Kingston service will soon be up and running, and Chambers will providing space at our new CI Tower location for our Kingston Programme Co-ordinator, Zak Miah, to meet with patients and their families. Referral information will be sent out shortly.


The programme will be holding a conference on Wednesday 3rd July, aiming to address racial disparities within cancer support, raise the voices of marginalised communities, and emphasise the importance of equality in healthcare. Further information about the conference and a booking link is available here.


Information to add to our online portal about this:


‘Can you C Me?’ - Croydon Cancer Conference, scheduled to take place on Wednesday, July 3rd, 2024.


The conference aims to address racial disparities within cancer support, raise the voices of marginalised communities, and emphasise the importance of equality in healthcare. The conference will run from 10:00am - 5:00pm at Saint Mary's Conference Centre, 70 Wellesley Road, Croydon CR0 2AR, this event promises a day filled with enlightenment, collaboration, and empowerment.

For further details and updates regarding the conference, please visit our website at ‘Can You C Me?’.


Alternatively, you can book your tickets using the following Eventbrite link:


Can you C me - Croydon Cancer Conference 2024 Tickets, Wed, Jul 3, 2024 at 10:00 AM | Eventbrite

COVID-19 and flu winter vaccination campaign 2023/24 – stakeholder feedback

We are looking for stakeholders’ help in evaluating our communications activity for the 2023/24 flu and COVID-19 winter vaccination campaign. This is as part of our efforts to continuously improve our communications and use stakeholder feedback to inform future campaigns.

We have created a short survey seeking your feedback on the campaign and your suggestions for future iterations.

Your candid responses will allow us to gauge the campaign's impact, identify areas for improvement, and tailor future stakeholder engagement tactics to best address the needs of the people you work with.  

Sharing your perspective takes just a few minutes but plays a critical role in shaping future vaccination campaigns. If you would like to respond, please do so by Tuesday 30 April 2024.

For any questions, please email

Fundamentals of Immunisation course
The UK Health Security Agency (UKHSA) and UCL Great Ormond Street Institute of Child Health are running a Fundamentals of Immunisation course. This 2-day intense theoretical course is designed for those new to a role in immunisation and is most suited to those who give or advise on a range of different vaccines.

HCA essential skills course

HCA essential skills course (including Care Certificate) for new HCAs in General Practice and Care Homes.

Please only sign up to this Course Series if you are able to attend EVERY training session detailed below.

Pharmacy First Lunch and Learn Q&A Drop in Session


Pharmacy First Lunch and Learn Q&A Drop in Session


Wednesday 08th May 2024


1300 - 1400




Dr Annie Murphy | GP Partner and SWL Primary Care Lead for Digital Services

Amit Patel |  SWL LPC CEO 

Kevin Noble | Director of Professional Services, Emis  

Sam Palmer | Product Manager, Emis 

Reena Barai | Community Pharmacist, S G Barai Pharmacy 
Dina Thakker | SWL ICB Head of Medicines Optimisation

Minal Karia | Practice Pharmacist - The Health Centre – Sutton


Learning Outcomes:


This drop-in session is open to general practice staff and community pharmacy staff in SWL London.


Focus will be on Pharmacy First referrals from general practices:

  • Discussion around the three components of Pharmacy First

  • What kind of patients to refer to Pharmacy First

  • How to refer using Emis Local Access (with a live demo)

  • What the patient journey looks like with Pharmacy First

  • Q&A session


The drop in session will have panellists from general practice, community pharmacy, Emis and PharmOutcomes, who will be available to answer questions about NHS Pharmacy First service.


This session will not be recorded, to allow delegates to trouble shoot and ask questions in an informal space.

Book here

Training & Development Programme 2024

Workforce development workshops aimed at all staff working with and for primary care in SWL.

Preceptorship Application

SWL Training Hub is pleased to announce we have some funding remaining for the Physician Associate preceptorship programme with NHSE WTE is offering £5000 funding to GPs who choose to employ newly qualified physician associates.


To take advantage of this opportunity  do read the PA preceptorship guidance document-the pdf And Submit a completed application form directly accompanied by the physician associate's weekly timetable and induction programme.


It's important to note that funding for preceptorships is limited and will be allocated on a first-come, first-served basis.

Upon approval of your application, SWL TH will provide you with all the necessary details to claim the funding.

For information about the updated employment law, please click the file below.

For information about the pay awards, please click the file below.

New Process for Requesting a Levy Transfer within London

Did you know that if you’re not a levy-paying organisation or you pay the levy and have run out of funds you can receive a levy transfer? Transfer funds can pay for the costs of training and assessment. (This does not cover the salary or expenses of any apprentice).


London NHS England (NHSE) Apprenticeship Lead, Jennifer Stone, offers a free match-making service to broker apprenticeship levy transfer opportunities. Up to 50% of unspent levy funds can be transferred to other levy paying, or non-levy paying organisations. Transfers of levy funds can also be made to multiple organisations.

Employers who wish to receive a transfer must already have:

  • National Apprenticeship Service Account set up.

  • Know the specific apprenticeship standard

  • Have a start date and confirmed place with a Training provider/HEI

  • Have identified named apprentice(s)


Please complete this form if you would like to receive a levy transfer - London Apprenticeship Levy Transfer Expression of Interest (EOI) Form

NHSE Research Outcomes Online Consultation Tools

Rating & Review update

The NHS ratings and reviews team are changing our approach to moderating and have built an AI solution that will moderate patient reviews which has now gone live.


This means all patient reviews submitted to the NHS website will be checked by AI in the first instance and if they don’t fail any of the auto-moderation rules (based on our policy) they will be published.


The AI solution is the product of over 2 years design and build by a team of data scientists.


The AI is currently trained to pick up the following rules:


  • Names

  • Reviews that don’t describe a specific experience.

  • Serious complaints

  • Safeguarding


Although this is early days, the initial results are looking really good, and the NHS ratings and reviews team are monitoring it very closely. We now need you to help us and report any reviews that you feel have broken the NHS ratings and reviews policy.


The NHS ratings and reviews team do not reject reviews in situations whereby organisations and reviewers disagree about the facts. It is our policy to remain impartial as it is not possible to determine what happened or who is right about their experience.


However, if you feel a review has been published and it has broken our policy then please use the report as unsuitable button under the review and feed this back to us.


Our specialist moderators will then investigate and review any reported reviews.

The NHS ratings and reviews team

NHS App Update for Kingston Practices to add to their Websites (From SWL ICB to promote NHS App)

If you’re a patient at our practice, you can use the NHS App to access a range of NHS services on your smartphone, tablet or through the NHS website. The NHS app is owned and run by the NHS, making it a safe and simple way to manage your healthcare.


The NHS app doesn’t replace existing services and you can still contact us in the usual ways. But, once you have verified your identity in the app, you will have access to a growing range of health services and information including the ability to:


•            order repeat prescriptions

•            access NHS 111 online

•            find NHS services (such as pharmacies and dentists)

•            view your health records

•            book appointments

•            and much more…

Digital SPIN Fellowship 

Dr Ho- Ming is available for any digital clinical training for all practice members. 

Please contact if you are interested to confirm more details

Accenda Gateway

Accenda now cover over 2 million patients across the UK and are keen to explore what further value we can create for you.

In case you had not received the slides(!), I’ve attached a copy of the product benefits for PCNs and General Practice. Online demos are included in the pack but here are the links to make it easier for you to review and share if need be:


Gateway® - Request Builder (removes the need for legacy Word-document templates ensuring completeness and clinical quality)


Capture® - Tele-dermatology App (Dr Neil Paul described as the best he’s seen and utilised)

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