Your employment with KGPC
All the Kingston GP Chambers policies and protocols can be found by browsing the categories below.
This section is an overview of working for KGPC and aims to give you some insight into our business.
Health and Well-being support
Here at Kingston GP, we are keen to support employees with their physical and mental well-being. Consultations with GPs can be readily booked via one of the acute services we offer. As well as that we have trained Mental Health First Aiders to assist with those encountering issues with their mental health. As a healthcare provider, we also have a number of services available via the NHS. For more information, please visit https://www.england.nhs.uk/supporting-our-nhs-people/support-now/staff-mental-health-and-wellbeing-hubs/
Health and Safety
KGPC takes the health and safety of its staff, patients and visitors very seriously. A full risk assessment of each site has been completed and a Health and Safety policy is in place which details the action that will be taken to mitigate Health and Safety risks. However, all staff members are responsible for ensuring that they do not act in a way that puts themselves or others at risk.
Dress code
KGPC does not operate a prescriptive dress code; however, all staff are expected to maintain a professional appearance, and dress appropriately for their role.
Smoking
Smoking (including the use of e-cigarettes) is not permitted on any KGPC site. Where a site has designated outside smoking areas, staff must adhere to these.
Unplanned absence
Where a member of staff is unable to attend work at short notice (e.g. due to sickness), they must contact their manager by phone as soon as is practicable.
Probation and appraisal
All staff will be subject to an initial probation period, as stipulated in their contract. Performance will be monitored on a continual basis during this period and the member of staff will meet with their manager regularly to discuss their progress and to address any areas where additional support is needed.
Staff will receive an annual appraisal with their manager, which is an opportunity to review performance and celebrate achievements over the past year, as well as to put in place new objectives and identify any training and support needs.
Pay
Staff will be paid monthly by bank transfer, usually on the last Friday of the month. Specific arrangements with regards to expenses will vary by role and will be explained to you by your manager during your induction.
Payment differs for GPs - please see guide below for details:
Home working
Some roles within KGPC are suitable for home working; however, no employee has the automatic right to work from home. Home working requests should be made to your manager, who will consider your request carefully and make a decision about whether the request can be accommodated. All employees must complete a home working risk assessment and have this signed off by their manager before being permitted to work from home.
Your personal information
KGPC takes great care to ensure that it stores personal information securely and processes it in line with Data Protection Act and GDPR law. If you have any questions or concerns about the use of your personal information, you should direct these to your manager in the first instance.
Staff concerns (including bullying/harassment)
At KGPC we want all staff members to work in a safe and supportive environment, and bullying and harassment will not be tolerated. If you have any concerns about the way you are being treated at work, you should speak to your manager or the HR Manager as soon as possible.