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Starting work at KGPC

All the Kingston GP Chambers policies and protocols can be found by browsing the categories below. 

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This handbook is an overview of working for KGPC and aims to give you some insight into our business. We welcome you to our team and will do all we can to help and support you in your new role.

Your first day

You will receive a formal orientation and induction on your first day. This will include a building orientation, introduction to colleagues, allocation of computer log-ins, and instructions on how to carry-out any tasks that are expected during your first few days.

 

Staff joining our Corporate Team on a permanent or fixed term basis will be provided with an induction plan, which their manager will discuss with them in detail.

 

Your induction plan will be tailored specific to your role and will include regular one to one meetings with your Manager to set, agree and review objectives. At the end of your probation period, you will have a formal review meeting and the objectives and goals will then carry forward into the Performance Appraisal Process. Your first appraisal will be in 12 months once you have completed your probation period. During the 12-month period, you will have regular one to one meetings with your Manager to review progress and to provide any support to enable you to meet your objectives and goals.

 

Sessional staff joining our Extended Hours, Minor Illness and KEC Teams will be met on site by a member of the management team at the start of their first shift, who will provide a building orientation and provide assistance with logging into computers and phones. 

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STAFF HANDBOOK

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Mandatory Training

All staff must complete mandatory training modules and time will be allocated in your induction plan to complete these modules. If you have already completed these modules, your certificates will be accepted if they are in date. Staff will be given access to the Blue Stream online training portal to complete training. It is the responsibility of all staff to ensure that they are up to date with all training requirements for the duration of their employment with KGPC.

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We use Blue Stream Academy for all staff training. You can access the training portal by clicking on the logo below.

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  • Safeguarding Children (valid for 3 years) (GPs, nurses – L3; HCAs, practice managers, receptionists L2)

  • Safeguarding Adults (valid for 3 years) (GPs, nurses – L3; HCAs, practice managers L2; receptionists L1)

  • GDPR/Data protection/Information governance/ Data Security (valid for 1year)

  • Sepsis Awareness/Training  (Valid for 1 year)

  • Accessible Information Standard  (Valid for 5 years)

  • Basic Life Support  (Valid for 1 year)

  • Chaperone - for Receptionists and Healthcare Assistants  (Valid for 1 year)

  • Equality & Diversity  (Valid for 5 years)

  • Fire Safety  (Valid for 1 year)

  • Health & Safety  (Valid for 3 years)

  • Infection Control  (Valid for 1 year)

  • Mental Capacity  (Valid for 5 years) - Clinical

  • Supporting People with a Learning Disability (Valid for 3 years)

  • Autism Awareness (Valid for 3 years) - Tier 1; non clinical, Tier 2; clinical

  • Oliver McGowan (Valid for 3 years)

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Ongoing suitability

Background checks will have been carried-out on all staff as part of the pre-employment screening process. KGPC will continue to carry-out periodic suitability checks to ensure that staff remain suitable for their role; this includes repeating DBS checks at least every 3 years and regular checks with professional regulators. If you are contacted and asked to provide documents or other evidence, please do so promptly.

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Further details can be found in our Ongoing Suitability policy.

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Policies

Part of your induction plan will include allocated time to read KGPC’s policies. The list of polices include:

  • Data Protection

  • Complaints Procedure

  • Disciplinary Procedure

  • Drugs & Alcohol

  • Equal Opportunities & Diversity

  • Bullying and harassment

  • Capability procedure

  • Email & Internet Policy

  • Equal Opportunity Policy

  • Flexible Working Policy

  • Expenses

  • Grievance Procedure

  • Redundancy Policy

  • Retirement Policy

  • Sickness Policy

  • Freedom of Information

  • Social Media Policy

  • Health & Safety

  • Appraisals 

  • Whistleblowing

  • Maternity Policy

  • Paternity Policy

  • Parental Leave Policy

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